Guiding Principles:
- Provide an outstanding work environment by keeping family first and treating each other with respect and dignity.
- Develop and maintain delighted customers 100% of the time.
- Embrace action and reward creative solutions to exceed customer expectations – empower our associates to make the difference.
- Recognize that profitability is vital to our success and that of our customers.
- Positively contribute to our community and environment.
- Keep the promises that we make to our customers both internal and external. We take our commitments very seriously.
- Play to win. In our business we must play with all of the passion and intensity that it takes to be a winner.
- Encourage honest and ethical conduct adhering to the laws and regulations that govern our industry.
- Do the right thing
